Up in Smoke? The Impact of Smog on Risk Perception and Satisfaction of International Tourists in Beijing

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• 作者：Jing Li ; Philip L. Pearce ; Alastair M. Morrison and Bihu Wu
• 刊名：International Journal of Tourism Research
• 出版年：2016
• 出版时间：July/August 2016
• 年：2016
• 卷：18
• 期：4
• 页码：373-386
• 全文大小：479K
• ISSN：1522-1970

文摘

This research explored the perceptions of on-site international tourists towards the smog in Beijing. A scale measuring the degree of tourists' concern about smog conditions was developed. The links among smog concern, risk perception, trip satisfaction and destination loyalty were tested with a structural equation model. Direct relationships were found for the hypothesized effects of smog concern on risk perception and satisfaction. Further, the influence of risk perception on reducing satisfaction as well as the role of satisfaction in forming revisit intention (loyalty) was identified. The broad concerns of this study are applicable across all key Chinese tourism cities visited by international tourists. Copyright