Comparing data quality and cost from three modes of on-board transit surveys

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• 作者：Asha Weinsten Agrawal ; ^{Asha.weinstein.agrawal@sjsu.edu} ; Stephen Granger-Bevan ^{stephen.grangerbevan.sjsu@gmail.com} ; Gregory L. Newmark ^{gnewmark@ksu.edu} ; Hilary Nixon ^{hilary.nixon@sjsu.edu}
• 关键词：Survey methods ; Public transit planning ; Customer research ; Performance measurement
• 刊名：Transport Policy
• 出版年：2017
• 出版时间：February 2017
• 年：2017
• 卷：54
• 期：Complete
• 页码：70-79
• 全文大小：494 K
• 卷排序：54

文摘

No one survey mode is "best" by all measures. Survey mode performance depends on how response or completion rate is defined. Paper surveys required the fewest surveyor and data entry hours per completed survey. Online surveys performed poorly by almost every measure tested.