Brand resonance in franchising relationships: A franchisee-based perspective

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• 作者：Vishag Badrinarayanan^a ; ^{vb16@txstate.edu" class="auth_mail" title="E-mail the corresponding author} ; Taewon Suh^a ; ^{vb16@txstate.edu" class="auth_mail" title="E-mail the corresponding author} ; Kyung-Min Kim^b ; ^{keim@silla.ac.kr" class="auth_mail" title="E-mail the corresponding author}
• 关键词：Franchising ; Brand resonance ; Trade equity ; Trust ; Knowledge specificity ; Asset specificity
• 刊名：Journal of Business Research
• 出版年：2016
• 出版时间：October 2016
• 年：2016
• 卷：69
• 期：10
• 页码：3943-3950
• 全文大小：448 K

文摘

The formation of brand-centric relationships between franchisors and franchisees is of utmost importance to the success of franchising endeavors. Brand resonance refers to the nature of heightened brand-centric relationships and is characterized by intense psychological attachment with a brand as well as active, volitional behavior directed toward the brand's benefit. This study offers a parsimonious framework of the antecedents of brand resonance in franchising relationships and test hypothesized relationships from the franchisee's perspective using data collected from business format franchisees in South Korea. Results demonstrate that franchisor's knowledge specificity, franchisor's trade equity, and franchisee's trust in franchisors are instrumental in the formation of brand resonance. Implications for researchers and practitioners as well as directions for future research are offered.