Understanding online regret experience using the theoretical lens of flow experience
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- 作者：Puneet Kaura ; puneet.kaur@aalto.fi" class="auth_mail" title="E-mail the corresponding author ; Amandeep Dhirb ; c ; amandeep.dhir@aalto.fi" class="auth_mail" title="E-mail the corresponding author ; amandeep.dhir@helsinki.fi" class="auth_mail" title="E-mail the corresponding author ; Sufen Chend ; sufchen@mail.ntust.edu.tw" class="auth_mail" title="E-mail the corresponding author ; Risto Rajalaa ; risto.rajala@aalto.fi" class="auth_mail" title="E-mail the corresponding author
- 关键词：Adolescent ; Cross-sectional survey ; Flow theory ; Facebook online regret ; Social networking sites
- 刊名：Computers in Human Behavior
- 出版年：2016
- 出版时间：April 2016
- 年：2016
- 卷：57
- 期：Complete
- 页码：230-239
- 全文大小：338 K
文摘
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The study investigates the effects of online users' regret experience.
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Regret is linked to dissatisfaction, brand switching, and service discontinuity.
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Existing research has not fully explained how the regret experience can be predicted.
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Playfulness and user-focused attention increase the incidence of regret experiences.
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