Why e-government projects fail? An analysis of the Healthcare.gov website
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- 作者：Leonidas Anthopoulosa ; lanthopo@teilar.gr" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae ; Christopher G. Reddickb ; chris.reddick@utsa.edu" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae ; Irene Giannakidoud ; igiannak@gmail.com" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae ; Nikolaos Mavridisc ; nmavridis@iit.demokritos.gr" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae
- 关键词：E-government ; Project failures ; Project management ; Government websites ; Social network analysis ; Twitter
- 刊名：Government Information Quarterly
- 出版年：2016
- 出版时间：January 2016
- 年：2016
- 卷：33
- 期：1
- 页码：161-173
- 全文大小：687 K
文摘
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Justifies the size and the importance of the e-government project failures
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Defines a classification model for e-government project failure reasons and sources
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Tests this classification model on a representative large-scale public project failure (Healthcare.gov)
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Suggests micro-blogging data analysis by governments as a means to manage communication during project failures
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Defines a typology for social media activity against project failures