Digitally enabled crime-fighting communities: Harnessing the boundary spanning competence of social media for civic engagement

详细信息    查看全文

• 作者：Yenni Tim^a ; ^{yenni.tim@unsw.edu.au}Author Vitae ; Shan L. Pan^a ; ^{shan.pan@unsw.edu.au}Author Vitae ; Shamshul Bahri^b ; ^{esbi@um.edu.my}Author Vitae ; Ali Fauzi^c ; ^{alifauzi@um.edu.my}Author Vitae
• 关键词：Social consequences of ICT ; Social media ; Civic engagement ; Boundary object ; Case study
• 刊名：Information & Management
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：54
• 期：2
• 页码：177-188
• 全文大小：649 K
• 卷排序：54

文摘

Digital technology is increasingly being recognized as a catalyst for national progress and social transformation. Using an in-depth case study of social media-enabled crime-fighting communities in Malaysia, this paper explores the use of social media in bringing societal change through civic engagement. We adopt the notion of boundary object to conceptualize how social media could be enacted to serve different boundary spanning purposes toward facilitating civic involvement. Overall, this paper contributes to the growing literature that aims at exploring (1) the use of technologies in advancing civic engagement and, more generally, (2) the power of technologies in addressing societal challenges.