文摘
Research aim is to measure factors influencing passengers to either deliberately or unintentionally fare evade. Fare evasion psychology framework developed on the concept of ‘Consumer Misbehaviour' and the Theory of Planned Behaviour. Framework tested empirically using a web-based survey and Structural Equation Modelling identifies 2 significant models. ‘Deliberate' evasion is driven by honesty attributes, perceived ease of evasion and permissive attitudes to evasion. ‘Unintentional' evasion is driven by honesty, permissive attitudes and ‘ticketing competence'.