Lessons learned from the usability assessment of home-based telemedicine systems
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- 作者：Sruthy Orozhiyathumana Agnisarmana ; Kapil Chalil Madathila ; kmadath@clemson.edu" class="auth_mail" title="E-mail the corresponding author ; Kevin Smithb ; Aparna Ashoka ; Brandon Welchb ; James T. McElligottc
- 关键词：Telemedicine ; Telehealth ; Home-based video telemedicine systems ; Usability ; User experience
- 刊名：Applied Ergonomics
- 出版年：2017
- 出版时间：January 2017
- 年：2017
- 卷：58
- 期：Complete
- 页码：424-434
- 全文大小：1922 K
文摘
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Evaluated the usability of most commonly used home-based telemedicine systems.
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Usability problems with installation led to high mental demand and task completion time.
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Majority of the usability issues were identified at the telemedicine initiation phase.
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The poor interface and information quality led to lower levels of user satisfaction.