Is Volunteering Always Voluntary? Between Compulsion and Coercion in Co-production

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• 作者：Piret Tõnurist ; Laidi Surva
• 关键词：Co ; production ; Volunteering ; Compulsion ; Coercion ; Governmantality
• 刊名：VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations
• 出版年：2017
• 出版时间：February 2017
• 年：2017
• 卷：28
• 期：1
• 页码：223-247
• 全文大小：
• 刊物类别：Humanities, Social Sciences and Law
• 刊物主题：Social Sciences, general; Political Science; Social Policy;
• 出版者：Springer US
• ISSN：1573-7888
• 卷排序：28

文摘

Governments are increasingly eager to involve citizens in co-production of services. They are seen as a substitution or a supplementary resource in service delivery. Citizens’ involvement relies heavily on their motivation (intrinsic and extrinsic drivers) to partake in co-production. Taking note from prior debate in the volunteerism literature, the article ties volunteer motivation to the process of co-production and citizen–state interaction. Here the state has contrastive options to motivate citizens’ behavior varying between compulsion and coercion. The question is how states’ increased engagement and interaction with volunteers affects volunteer motivation and free choice, the main characteristic of volunteerism. To exemplify this, we analyze the motivation behind state engagement in different forms of co-production: volunteering in rescue and police services and in a volunteer program for the unemployed in Estonia. We conclude that using citizens in co-production is rife with controversies that influence the very nature of volunteerism.