文摘
Based on a systematic and comprehensive analysis of practitioner articles published between September 2015 and August 2016 about the topic Shadow IT, this paper describes governance aspects to this phenomenon. By doing so, it complements previous academic studies in the field. It turns out that practitioners have the prevailing impression that IT departments are under increasing pressure to respond faster to changing demands from the business units. If IT departments are not able to meet those expectations, business units and end users obtain solutions themselves in the form of Shadow IT. In response, IT departments can transform into a more agile organization and modernize their IT architecture. Another possibility is to leverage the innovative potential of Shadow IT and support its implementation through active organizational and technical measures. IT security management and technical security mechanisms can help to secure the thus created solutions and minimize the risks. According to the prevailing view, as a consequence to these actions the IT department transforms itself to a more user-centric, internal service provider and strategic partner for the business.