Usability Compliance Audit for Technology Intelligence Services

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• 作者：Nadine Pietras (17)
  Mazhar Sajjad (18)
  Myungkwon Hwang (19)
  Jinhyung Kim (19)
  Sa-Kwang Song (19)
  Do-Heon Jeong (17)
  Seungwoo Lee (19)
  Hanmin Jung (19)
  
• 关键词：Discount usability ; auditing ; usability compliance audit
• 刊名：Lecture Notes in Computer Science
• 出版年：2013
• 出版时间：2013
• 年：2013
• 卷：8016
• 期：1
• 页码：534-544
• 全文大小：300KB
• 参考文献：1. WCAG 2011 World Wide Web Consortium. Web Content Accessibility Guidelines (WCAG) Overview (2011), http://www.w3.org/WAI/intro/wcag.php
  2. W3C Mobile Web Best Practices 1.0. Basic Guidelines, http://www.w3.org/TR/mobile-bp/
  3. W3C Mobile Web Application Best Practices. Recommendations, https://www.w3.org/TR/mwabp/
  4. ISO 9241-11:1998. Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability
  5. NN Group, Nielsen Norman Group. 113 Design Guidelines for Homepage Usability, http://www.nngroup.com/articles/113-design-guidelines-homepageusability/
  6. Seffah, A., Donyaee, M., Kline, R.B., Padda, H.K.: Usability measurement and metrics: A consolidated model. Software Qual. J.?14, 159-78 (2006) CrossRef
  7. US Rehabilitation Act. Section 508 Standards, https://www.section508.gov/index.cfm?fuseAction=stdsdoc
  8. BITV 2011, Barrierefreie Informationstechnik Verordnung (2011), http://www.gesetze-im-internet.de/bitv_2_0/
  9. iOS Human Interface Guidelines. iOS Developer Library, https://developer.appleapple.com/library/ios/#documentation/UserExperience/Conceptual/MobileHIG
  10. Andoid Design. Developers Tools, http://developer.android.com/design/index.html
  
• 作者单位：Nadine Pietras (17)
  Mazhar Sajjad (18)
  Myungkwon Hwang (19)
  Jinhyung Kim (19)
  Sa-Kwang Song (19)
  Do-Heon Jeong (17)
  Seungwoo Lee (19)
  Hanmin Jung (19)
  
  17. Dept. of Applied Linguistics and Language Technologie, University of Hildesheim, Germany
  18. University of Science and Technology (UST), Korea
  19. Dept. of Computer Intelligence Research, Korea Institute of Science and Technology Information (KISTI), Daejeon, Korea
  

文摘

Usability has become a central aspect of the success of applications in the mobile environment. However most usability engineering theories are rather cost intensive and involve the work of usability experts. This paper presents an approach for a “discount usability-check in the means of a usability compliance audit. Being composed of various international usability guidelines, policies and legislation as well as specific development tools for the iOS and Android platform, we have created an audit of 189 general usability recommendations as well as 39 statements focusing on usability issues within the tablet environment. The audit model has been tested at the example of the technology intelligence service application InSciTe (Intelligence in Science and Technology), designed by KISTI (Korea Institute of Science and Technology Information). The results of the audit, conducted by researchers within the development team, show first insights into areas of usability compliance as well as areas in need for improvement. Although the model has a limited scope and needs further development, it can be seen as a starting point to employ usability testing means within the development lifecycle of tablet application projects.