Improving the Management of Appointment Registration and Exploring an Innovative Medical Service

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• 作者：Peiying Zhang ; Ziqi Tao ; Haiqin Sun
• 关键词：Hospital culture ; Management practices ; Humanity care ; Medical service
• 刊名：Cell Biochemistry and Biophysics
• 出版年：2015
• 出版时间：June 2015
• 年：2015
• 卷：72
• 期：2
• 页码：339-342
• 全文大小：309 KB
• 作者单位：Peiying Zhang (1)
  Ziqi Tao (1)
  Haiqin Sun (1)
  
  1. Xuzhou Central Hospital, No. 199 Jiefang South Street, Xuzhou, 221009, Jiangsu Province, China
  
• 刊物主题：Biochemistry, general; Pharmacology/Toxicology; Biotechnology; Cell Biology; Biophysics and Biological Physics;
• 出版者：Springer US
• ISSN：1559-0283

文摘

Improving levels of healthcare service to enhance patient care are not only what patients-demands of medical staff, but also what the medical staff demands of the hospital managers. The practical experiences of Xuzhou Central Hospital have proved that a carefully designed hospital culture helps to mobilize the enthusiasm of medical staff, improve patient satisfaction, and lead to an increase in the pace of a hospital’s integrated development.