高校图书馆典型技术的用户利用绩效评价实证研究
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摘要
高校图书馆是新技术的积极采纳者,用户的利用绩效是评判技术价值的关键因素和做出改进的重要依据。依据修正的信息成功模型,选取6所高校图书馆的8项应用中的典型技术,进行样本采集、设计问卷、检验量表质量,对数据进行多维观察分析。基于用户利用绩效的个案分析,认为图书馆应加强RFID自助借还和SFX图书检索技术的应用、完善自助打印机和预约选座系统及RSS个性化订阅技术、电子书借阅机和电子(读报/视频)机可以考虑淘汰、智能导航机仍需观察,所有应用中的技术图书馆均应加强对用户的使用指导。
University library is an active adopter of new technology,and the performance of users is the key factor to judge the value of technology and an important basis for improvement.According to the revised information success model,this paper selects eight typical techniques from six university libraries to collect samples,design questionnaire structure,test the quality of the scale,and make multi-dimensional observation and analysis of the data.Based on the case analysis of users' utilization performance,this paper holds that libraries should strengthen the application of RFID self-borrowing and SFX book retrieval technology,perfect self-service printer and reservation seat selection system,RSS personalized subscription technology,e-book borrowing machine and electronic(newspaper/video)machine,which can be eliminated and intelligent navigation machine still needs to be observed.The library should strengthen the application guidance to users.
University library is an active adopter of new technology,and the performance of users is the key factor to judge the value of technology and an important basis for improvement.According to the revised information success model,this paper selects eight typical techniques from six university libraries to collect samples,design questionnaire structure,test the quality of the scale,and make multi-dimensional observation and analysis of the data.Based on the case analysis of users' utilization performance,this paper holds that libraries should strengthen the application of RFID self-borrowing and SFX book retrieval technology,perfect self-service printer and reservation seat selection system,RSS personalized subscription technology,e-book borrowing machine and electronic(newspaper/video)machine,which can be eliminated and intelligent navigation machine still needs to be observed.The library should strengthen the application guidance to users.
引文
[1]徐路.新技术支撑面向未来的图书馆变革——基于《新媒体联盟地平线报告:2017图书馆版》的分析与启示[J].图书情报知识,2017(5):40-48.
[2]杨九龙,崔佳楠.图书馆技术绩效评价模式研究[J].数字图书馆论坛,2018(6):61-66.
[3]马仲兵.基于RFID系统的高校图书馆用户满意度实证研究[J].图书馆学刊,2014(5):113-115,125.
[4]张敏.安徽省公共图书馆RFID技术应用的调查与研究[D].安徽大学,2017.
[5]Bahri Shamshul,Lbrahim Amir.RFID in Libraries:A Case Study on Implementation[J].Library Hi Tech News,2013,30(5):21-26.
[6]苏金燕,李书宾.信息资源整合系统——SFX的工作机制及其应用实例[J].中华医学图书情报杂志,2004(9):13-51.
[7]南晓凡.RSS技术在图书馆中的应用与发展[J].图书馆学刊,2014(5):109-112.
[8]赵阳,杨慧,林容,姜爱蓉.清华大学图书馆RSS服务实践[J].图书馆杂志,2006(6):52-55,72.
[9]郭清华.基于RSS的信息个性化服务系统[J].商场现代化,2008(4):24-25.
[10]张丽仙.浅析市场调查中态度测量方法[D].大连:东北财经大学.2004.
[11]刘希龙,徐德济.基于信度分析的调查问卷设计方法[J].现代教育,2015(5):78.
[12]唐雯,陈爱祖.顾客满意度测评中的问卷检验[J].数理统计与管理,2005(1):58-61.
[2]杨九龙,崔佳楠.图书馆技术绩效评价模式研究[J].数字图书馆论坛,2018(6):61-66.
[3]马仲兵.基于RFID系统的高校图书馆用户满意度实证研究[J].图书馆学刊,2014(5):113-115,125.
[4]张敏.安徽省公共图书馆RFID技术应用的调查与研究[D].安徽大学,2017.
[5]Bahri Shamshul,Lbrahim Amir.RFID in Libraries:A Case Study on Implementation[J].Library Hi Tech News,2013,30(5):21-26.
[6]苏金燕,李书宾.信息资源整合系统——SFX的工作机制及其应用实例[J].中华医学图书情报杂志,2004(9):13-51.
[7]南晓凡.RSS技术在图书馆中的应用与发展[J].图书馆学刊,2014(5):109-112.
[8]赵阳,杨慧,林容,姜爱蓉.清华大学图书馆RSS服务实践[J].图书馆杂志,2006(6):52-55,72.
[9]郭清华.基于RSS的信息个性化服务系统[J].商场现代化,2008(4):24-25.
[10]张丽仙.浅析市场调查中态度测量方法[D].大连:东北财经大学.2004.
[11]刘希龙,徐德济.基于信度分析的调查问卷设计方法[J].现代教育,2015(5):78.
[12]唐雯,陈爱祖.顾客满意度测评中的问卷检验[J].数理统计与管理,2005(1):58-61.