用户名: 密码: 验证码:
高新技术企业雇主品牌竞争力影响机制及其协同进化研究
详细信息    本馆镜像全文|  推荐本文 |  |   获取CNKI官网全文
摘要
当今世界经济已经进入了知识经济时代,高新技术企业作为以追求创新为目的的一种知识、技术和人才密集型的企业实体,是知识经济时代的必然产物,也是推动我国经济发展的重要力量。但是,由于全球化背景下的人才资源竞争日趋激烈,我国大多数高新技术企业面临着科技人才支撑不足的问题。雇主品牌作为企业赢得人力资源竞争优势的主要途径之一,已经被学术界以及商界普遍认可。因此,深入研究高新技术企业雇主品牌的竞争力影响机制,透彻剖析高新技术企业雇主品牌的环境适应性以及协同进化机制,具有十分重要的理论价值和实践意义。
     本论文的选题背景、理论研究和实证分析,主要来源于作为主要参加人参与的国家科协有关高新区科技人才的课题项目。论文综合运用雇主品牌理论、竞争力理论、生态学理论、协同进化理论等理论工具,以高新技术企业雇主品牌为研究对象,全面系统的对高新技术企业雇主品牌的竞争力影响机制、复杂适应性以及协同进化进行了研究,并在以下方面取得了创新性成果:
     (1)提出了雇主品牌竞争力影响机制模型。在对员工满意度、雇主品牌传播以及雇主品牌资产进行系统分析的基础上,提出了雇主品牌竞争力影响机制概念模型,通过结构方程模型进行了实证研究,确定了最终的雇主品牌竞争力影响机制模型。
     (2)构建了高新技术企业雇主品牌二维环境适应度模型。通过深入讨论雇主品牌生态系统的复杂适应性,结合雇主品牌竞争能力与雇主品牌环境适应力两个维度,借助模糊物元模型,提出了高新技术企业雇主品牌二维环境适应度模型。
     (3)提出了高新技术企业雇主品牌间协同进化的生态位模型。依据高新技术企业雇主品牌间生态位的宽度、重叠、竞争排斥与分离,深入剖析了高新技术企业雇主品牌间协同进化的条件、机制及行为,并建立了高新技术企业雇主品牌间协同进化的生态位模型。
     (4)建立了高新技术企业雇主品牌生态系统协同度模型。运用自组织理论、协同进化理论揭示了高新技术企业雇主品牌生态系统的演化规律,建立了高新技术企业雇主品牌生态系统协同度模型,为高新技术企业雇主品牌生态系统的良好运转与提升提供了分析工具与理论指导。
Nowadays the world ecnomy has been turned into the era of knowledge-based economy. High-tech enterprises, taking innovation as their core subject, are based on knowledge, technology and talent people, which are the outcome of the era of knowledge-based economy and the important forces to developing ecnomy of our country. However, as the competition of humen resource under the globalizational background becomes more and more fierce, most high-tech enterprises in our country have to face the problem of insufficient support of talent people. The fact that the employer brand is a primary way for enterprise to gain the advantage of the competition of humen resource is widely approved by the academia and the business circles. Therefore, research on the influencing mechanism of high-tech enterprises’competive ability and high-tech enterprises’complex adaption and the mechanism of synergetic evolution has very crucial theoretical value and practical significance.
     The background of topic selection, theoretical research and experimental analysis are all based on the actual research projects about technological personnel in high-tech developing zone of national science and technology association. Based on employer brand theory, competive ability throry, ecology theory and synergetic evolution theory, this paper studies the influencing mechanism of high-tech enterprises’competive ability and high-tech enterprises’complex adaption and the mechanism of synergetic evolution, regarding high-tech enterprises’employer brands as subjects. The main innovational points of the dissertation are listed as below:
     (1) This paper builts the model of influencing mechanism of employer brand competive ability. Based on the analysis of employee’s satisfaction, employer brand communication and employer brand equity, this paper constructs the model of influencing mechanism of employer brand competive ability and does experimental research by structure equation modeling. Finally, this dissertation fixes on the model of influencing mechanism of employer brand competive ability.
     (2) This dissertation brings forth high-tech enterprises’two-dimension model of environmental adaption. Based on the theory of complex adaptive system(CAS), combining the competive ability and the ability of environmental adaption, this paper builds high-tech enterprises’two-dimension model of environmental adaption.
     (3) High-tech enterprises’employer brands’niche model about synergetic evolution is built in this paper. Based on the width, overlap, competition and separation of high-tech enterprises’employer brands’niche, this dissertation analyses the condition, mechanism and behavior of high-tech enterprises’employer brands’synergetic evolution and brings forth high-tech enterprises’employer brands’niche model about synergetic evolution.
     (4) This dissertation constructs a model to evaluate the synergetic degree of high-tech enterprises’employer brand ecological system. Through self-organization theory and synergetic evolution theory, this paper indicates evolutional regulation of high-tech enterprises’employer brand ecological system and builds the model to evaluate the synergetic degree of high-tech enterprises’employer brand ecological system. It can provide analytical implement and theoretical direction for the good operation and development of high-tech enterprises’employer brand ecological system.
引文
[1]滕颖.高技术企业在网络时代的成长优势分析[J].电子科技大学学报社科版,2001(3):54-58.
    [2]张书晔,王晓丽.入世对我国科技人才需求的影响与对策分析[J].科技管理研究,2009(3):189-190.
    [3] Ambler T,Barrow S.The employer brand[J].Journal of Brand Management,1996,4(3):185-206.
    [4]孟跃.第三种品牌—雇主品牌[M].北京:清华大学出版社, 2007: 2.
    [5]刘建国,马世骏.扩展的生态位理论——现代生态学透视[M],北京:科学出版社, 1990:72-89.
    [6]葛永林,徐正春.论霍兰的CAS理论——复杂适应系统研究新视野[J].系统辩证学学报, 2002, 10(3):65-67.
    [7]杨芳平.品牌学概论[M].上海:上海交通大学出版社,2009:3.
    [8]丁雪峰.中国雇主品牌蓝皮书[M].中国文联出版社,2007:20.
    [9] Will Ruch. What your employer brand can do for you[J].Dynamic Business Magazine,2001,5:35-46.
    [10] Leyland F Pitt, Michael T Ewing, and Pierre Berthon.Employment branding in the knowledge economy[J]. International Journal of Advertising,2002,21(1):3-22.
    [11] Fiona Rogers.Engaging employees to live the brand[J].Strategic HR Review,2003,2(6):34-37.
    [12] Kristin B Backhaus.An exploration of corporate recruitment descriptions on Monster.Com[J]. Journal of Business Communication,2004,41(2):115-136.
    [13] Kaye Thorne.One-stop guide:Employer branding[M].UK Surrey:Reed Business Information Ltd, 2004.
    [14] Kristin B.and Surinder T.Conceptualizing and researching employer branding[J].Career Development International, 2004(9):501-517.
    [15] Pierre Berthon, Michael Ewing, and Li Lian Hah.Captivating company:Dimensions of attractiveness in employer branding[J].International Journal of Advertising, 2005,24(2):151-172.
    [16]贺爱忠.雇主名牌:新世纪企业人力资源管理的战略创新[J],湖南社会科学, 2002(5): 68-70.
    [17]钟孟光.雇主品牌:正在流行的竞争力[J].职业, 2003(10): 48-49.
    [18] Conference Board.Engaging employees through your brand[M].New York: The Conference Board, 2001.
    [19] Heinen J S, and Bancroft E S.Performance ownership: A roadmap to a compelling employment brand[J].Compensation and Benefits Review, 2000, 32(1): 65-71.
    [20] Leigh Branham.Keeping the People Who Keep You in Business: 24 Ways to Hang on Your Most Valuable Talent[M].US: AMACOM,2000.
    [21] Roger Herman, and Joyce Gioia.Helping your organization become an employer of choice[J].Employment Relations Today, 2001, 28(2): 63-78.
    [22] Sutherland M M, Torricelli D G, and Karg R F.Employer-of-choice branding for knowledge worker[J].South African Journal of Business Management, 2002, 33(4): 13-20.
    [23] Libby Sartain, and Mark Schumann.Brand from the Inside: Eight Essentials to Emotionally Connect Your Employees to Your Business[M].US: Jossey-Bass Publisher, 2006.
    [24] Richard Mosley.Customer experience, organisational culture and the employer brand [J].Brand Management, 2007, 15(2) , 123-134.
    [25] Universum Communicatio.Executive Summary of Universum Communications Employer Branding Survey[R], 2006.spring.
    [26]李晓红.雇主品牌竞争力[J]. IT经理世界, 2005,4(5):77-79.
    [27]方卫平,李元旭.论雇主品牌与雇主品牌管理[J].经济管理, 2006 (9): 48-51.
    [28]丁雪峰,朱勇国.如何实施雇主品牌战略[J].人力资源管理, 2009(1): 16-17.
    [29] Steven D Maurer, Vince Howe,and Thomas W Lee.Organizational recruiting as marketing management: An interdisciplinary study of engineering graduates[J].Personnel Psychology, 1992, 45(Win): 807-833.
    [30] Daniel B Turban, Monica L Forret, and Cheryl L Hendrickson.Applicant Attraction to Firms:Influences of Organization Reputation, Job and Organizational Attributes, and Recruiter Behaviors[J].Journal of Vocational Behavior, 1998, 52(1): 24-44.
    [31] Robert D Gatewood, Mary A Gowan, and Gary J Lautenschlager.Corporate Image, Recruitment Image, and Initial Job Choice Decesion[J].Academy of Management Journal, 1993, 36(2): 414-427.
    [32] Jian Han, and Christopher J Collins.The effects of company recruitment practices on job seekers’perceived employment brand equity and intentions to pursue job opportunities[R].Academy of Management Proceedings, HR, A1-A6, 2002.
    [33] Filip Lievens, and Scott Highhouse.The relation of instrumental and symbolic attributes to a company’s attractiveness as an employer[J] . Personnel Psychology, 2003, 56: 75-102.
    [34] Leigh Branham.Planning to become an employer of choice[J].Journal of Organizational Excellence, 2005, (Sum): 57-68.
    [35] Brett Minchington, and Kaye Thorne.Measuring the effectiveness of your employer brand[J].Journal of human resources, 2007(11), 14-16.
    [36] Lara Moroko, and Mark Uncles.Characteristics of successful employer brands[J].Brand Management, 2008, 16(3): 160-175.
    [37] Rakesh Agrawal and Pragati Swaroop.Effect of Employer Brand Image on Application Intentions of B-School Undergraduates[J].Journal of Business Perspective, 2009, 13(3), 41-49.
    [38]殷志平.雇主吸引力维度:初次求职者与再次求职者之间的对比[J],东南大学学报,2007,9(3):57-61.
    [39]赵书松,张要民,周二华.我国高校雇主品牌的要素与结构研究[J],科学学与科学技术管理,2008(8):111-117.
    [40]梁钧平,李晓红.象征性个人与组织匹配对雇主吸引力的影响[J].南大商学评论,2006(7):99-117.
    [41] Kevin Keller.Strategic Brand Management:Building, Measuring & Managing Brand Equity[M].New Jersy: Prentice Hall, Inc, 1998.
    [42] David Aaker and Kevin Keller.The impact of corporate marketing on a company`s brand extensions[J].Corporate Reputation Review, 1998, 1(4): 356-378.
    [43] (美)艾克(David A. Aaker).品牌领导(曾晶译)[M].北京:新华出版社, 2001:4.
    [44] (美)温科勒(A M. Winkler).快速建立品牌:新经济时代的品牌策略(赵怡等译) [M].北京:机械工业出版社,2000:8.
    [45] (美)科特勒(Philip Kotler).营销管理(第九版)(梅汝和等译)[M].上海:上海人民出版社,1999: 10.
    [46]陈放.品牌学[M].北京:时事出版社,2002:1.
    [47]张燚,张锐.品牌生态学——品牌理论演化的新趋势[J].外国经济与管理, 2003(8): 42-48.
    [48]张锐,张燚.试论品牌学的概念框架及学科规范[J].华中科技大学学报(社会科学版), 2003(9): 90-94.
    [49]张燚,张锐.品牌生态系统领导模式研究[J].商业研究, 2003(12): 104-107.
    [50]张燚,张锐,罗家伦.品牌生态调控原理探讨[J].重庆交通学院学报(社会科学版), 2003, 3(2): 35-38.
    [51]张燚,张锐,罗家伦.泛目标生态规划:品牌战略规划的新方法[J].商业研究, 2003(11): 14-17.
    [52]张锐,廖成林.基于生态系统的品牌政治结构研究[J],商业研究, 2003(5): 3-7.
    [53]彭赟,张锐.生命型品牌对环境的适应性反映研究[J].企业经济, 2004, 283(3): 18-20.
    [54]彭赟,张锐.国外品牌本性理论研究综述[J].北京工商大学学报(社会科学版), 2004, 19(1): 50-54.
    [55]黄俭,雷祺.品牌生态环境的机理与维护[J].企业改革与管理, 2004(11):23-26.
    [56]韩福荣.质量生态学研究(4)——品牌种群的演化规律[J].世界标准化与质量管理, 2005(6): 9-12.
    [57]王兴元.品牌生态学产生的背景与研究框架[J].科技进步与对策, 2004(7): 121-124.
    [58]王兴元.品牌生态系统结构及其适应复杂性探讨[J].科技进步与对策, 2005(2): 85-88.
    [59]王兴元,于伟,张鹏.高科技品牌生态系统特征、成长机制及形成模式研究[J].科技进步与对策, 2009, 36(1): 87-91.
    [60]殷红春.品牌生态系统复杂适应性及协同进化研究[D].天津大学博士学位论文, 2006.
    [61]赵红,丁洪斌,尤建新等.品牌生态位理论在互联网品牌测评中的应用[J].同济大学学报(自然科学版), 2008, 36(11): 1588-1593.
    [62]王仕卿,韩福荣.品牌生态位界定及其演化模式研究[J].科技进步与对策, 2008, 25(1): 169-172.
    [63]胡望明.现代品牌生态战略的内涵及其特征分析[J].科技进步与对策, 2005(6): 102-103.
    [64]胡望明.品牌生态战略的宏观管理模式研究[J].科技进步与对策, 2005(8): 91-92.
    [65]田晓.企业并购后品牌生态战略构建及其整合系统研究[D].天津大学博士学位论文, 2008.
    [66] Rosen C.New methods for competitive Co-evolution[J].Evolutionary Computation, 1997, 5(1): 1-29.
    [67] Moore J F.Predator and prey: A new ecology competition[J].Harvard Business Review,1993: 75-86.
    [68] Brandenburger M.and Nalebuff J.Co-operation[M].New York: Currency Doubleday, 1996.
    [69]王立志.企业间的协同进化分析[J].科技管理研究, 2003(2): 89-93.
    [70]陈晓燕.基于CAS理论的企业与环境协同进化研究[D].河北工业大学硕士论文, 2006.
    [71]林丽萍.基于知识协同进化的竞争力及其对中小企业的启示[J].工业技术经济, 2006(7): 34-39.
    [72]张铁男.战略视角下的企业进化能力研究[J].管理世界, 2006(10), 28-32.
    [73]郭龙军. R选择—K选择、生态位及企业协同进化[J].管理现代化, 2005(2): 91-96.
    [74]王子龙.基于生态位的集群企业协同进化模型研究[J].科学管理研究, 2005(5): 27-32.
    [75]熊爱华.基于产业集群理论的区域品牌培植模式比较研究[D].天津大学博士学位论文, 2007.
    [76]王雪莲.基于组织生态理论的品牌扩张机理研究[D].天津大学博士学位论文, 2007.
    [77] Berry, L L. The employee as customer[J]. Journal of Retail Banking, 1981, 3(1): 25-28.
    [78] Berry,L L. and Parasuraman A.Marketing Services:Competing Through Quality[M]. New York: The Free Press, 1991.
    [79]丹尼斯克希尔.内部营销—你的公司的下一个增长阶段[M],刘京安,臧恒佳译,北京:机械工业出版社, 1999.
    [80] Gr?nroos C. Relationship Approach to Marketing in Service Contexts:The Marketing and Organizational Behavior Interface[J]. Journal of Business Research, 1990, 20(1):3-11.
    [81] Gummesson E. Marketing-Orientation Revisited: The Crucial Role of the Part-Time Marketer[J]. European Journal of Marketing, 1991, 25(2):60-75.
    [82] Cahill D J. The managerial implications of the learning organization: a new tool for internal marketing[J]. Journal of Services Marketing, 1995, 9(4): 43-45.
    [83] George W R. Internal marketing and organizational behavior: a partnership in developing Customer-Consious Employees at every level[J]. Journal of Business Research, 1990, 20(1).
    [84] Gupta K,and Rogers M. Internal marketing: integrating R&D and marketing within the organization[J]. Journal of Consumer Marketing, 1991, 8(3): 7-17.
    [85] Piercy N,and Morgan N.Intrenal marketing:the missing half of the marketing programme[J]. Long Range Planning, 1991, 24(2): 82-93.
    [86] Ballantyne D.Internal networks for internal marketing[J].Journal of Marketing Management, 1997(13): 343-366.
    [87] Hales C.Internal marketing as an approach to human resource management: A new perspective or a metaphor too far? [J].Human Resource Management Journal, 1994, 5(1): 50-71.
    [88] Bayton.Researching the corporate image[J].Public Relation,1959, 4(10):3-8.
    [89] Robertson S,and Gatigon H.Competitive effects on technology diffusion[J]. Journal of Marketing,1986,50(3):1-12.
    [90] Yuille C, and Catchpole J.The role of imagery in models of cognition[J]. Journal of Mental Imagery,1977 (1):171-180.
    [91] Gray E R,and Balmer M T. Managing corporate image:an integral part of strategy[J]. Long Range Planning, 1998, 31(5):695-702.
    [92] Nguyen N,and Leblanc G.Corporate image and corporate reputation in customers’retention decisions in services[J].Journal of Retailing and Consumer Service, 2001,8 (4):227-236.
    [93] Lemmink J, Schuijf A,and Leblanc G.Corporate image and corporate reputation in customers’retention decisions in services[J].Journal of Retailing and Consumer Service,2001,8 (4):227-236.
    [94] Louden L,andBitta J.Consumer behavior:Concepts and application[M].1998, New York: McGraw-Hill.
    [95]汪秀英.企业形象新战略[M].北京:中国商业出版社, 2002.
    [96]朱健强.企业CI战略[M].厦门:厦门大学出版社, 1999.
    [97] Andreassen W,and Lindested B.The effect of corporate image in the formation of customer loyalty[J].Journal of Service Research, 1998,19(1):82-92.
    [98] Nguyen N, and Leblanc G.The mediating role of corporate image on customers’retention decisions: An investigation in financial services[J]. International Journal of Bank Marketing,1998,16(2):52-65.
    [99] Gr?nroos C.Service quality:The six criteria of good perceived service quality[J]. Review of Business,1988,9(3):10-13.
    [100]Belt J A,and Paolillo G P.The influence of corporate image and specificity of candidate qualifications on response to recruitment advertisement[J]. Journal of Management,1982,8(1):105-112.
    [101]Rynes L,and Barber E.Application strategies:An organizational perspective[J]. The Academy of Management Review,1990,15(2):286-310.
    [102]Aaker D.Building Strong Brands[M].New York:New York Free Press,1996.
    [103]Bergstrom A,Blumenthal D,and Crothers S.Why internal branding matters: The case of Saab[J]. Corporate Reputation Review, 2002,5(3):133-142.
    [104]Kristin B Backhaus.An exploration of corporate recruitment descriptions on Monster.Com[J].Journal of Business Communication, 2004,41(2):115-136.
    [105]Graeme Martin,Phillip Beaumont,and Rosalind Doig.Branding:A new performance discourse for HR[J].European Management Journal,2005,23(1): 76-88.
    [106]Conference Board.Engaging employees through your brand[M].New York:The Conference Board, 2001.
    [107]Lloyd S.Branding from the inside out[J].Business Review Weekly,2002, 24(10):64-66.
    [108]迈克尔波特.竞争优势[M].北京:华夏出版社, 1997.
    [109]亚当斯密.国民财富的性质和原因的研究[M].北京:商务印书馆, 1972, 82-84.
    [110]迈克尔波特.竞争战略[M].北京:华夏出版社, 1997,3-4.
    [111]科特勒,阿姆斯特朗.市场营销导论[M].北京:华夏出版社, 2009.
    [112]Aaker D A.Manage Brand Equity[M].New York: The Free Press, 1991.
    [113]张世贤.论工业品品牌竞争力及其量化分析[J].经济导刊, 1996(5): 39-44.
    [114]邴红艳.品牌竞争力影响因素分析[J].中国工程科学, 2002, 4(5): 79-83.
    [115]李光斗.品牌竞争力[M].北京:中国人民大学出版社, 2004, 15-17.
    [116]余明阳,刘春章.品牌竞争力的理论综述及因子分析[J].市场营销导刊, 2006(6): 44-47.
    [117]孙儒泳,李庆芬,牛翠娟等.基础生态学[M].北京:高等教育出版社, 2002,7-8.
    [118]梁嘉骅,范建平,李常洪等.企业生态与企业发展——企业竞争对策[M].北京:科学出版社, 2005, 20-32.
    [119]金以圣.生态学基础[M].北京:中国人民大学出版社, 1988.
    [120]Fredrick,Kevin,McNeilly. Links among Satisfaction,Commitment,and Turnover Intentions:The Moderating Effect of Experience,Gender and Performance[J].Journal of Business Research,1995,134:57-65.
    [121]黄春生.工作满意度、组织承诺与离职倾向研究[D],厦门大学博士论文, 2004.
    [122]D Schultz. Psychology and industry today[M]. New York:Macmillan,1982.
    [123]斯蒂芬·P·罗宾斯,孙建敏等译.组织行为学(第七版) [M].北京:中国人民大学出版社, 1997: 138.
    [124]李华.企业管理人员职业高原与工作满意度、组织承诺及离职倾向关系研究[D],重庆大学博士论文, 2006.
    [125]周三多.管理学[M].北京:高教出版社, 2003.
    [126]丹尼尔·A·雷恩,孙耀君等译.管理思想的演变[M],北京:中国社会科学出版社, 1986.
    [127]D Weiss, R Dawis,and G England.Manual for the Minnesota Satisfaction Questionnaire[M].Minneapolis:University of Minnesota,Industrial Relations Center,1967.
    [128]Smith C,Kendall M, and Hulin L.The Measurement of Satisfaction in Work and Retirement[M].Chicago:Rand McNally, 1969.
    [129]Rice R,Gentile A,and McFarlin B.Facet Importance and Job Satisfaction[J]. Journal of Applied Psychology, 1991,76(1):31-39.
    [130]俞文钊.合资企业的跨文化管理[M].北京:北京人民教育出版社,1996.
    [131]卢嘉,时勘,杨继锋.工作满意度的评价结构和方法[J].中国人力资源开发, 2001(1): 15-17.
    [132]F Zandpour,and A Fellow.Knowledge gap effects:Audience and media factors in alcohol-related communication[J].Mass Communication Review, 1996(3): 34-41.
    [133]余明阳.品牌学[M].合肥:安徽人民出版社, 2002.
    [134]余明阳,朱纪达,肖俊崧.品牌传播学[M].上海:上海交通大学出版社, 2005:9-10.
    [135]陈先红.试论品牌传播的消费者导向原则[J].新闻学与传播学, 2002(1): 45-48.
    [136]熊澄宇,孙剑波.网络广告的品牌传播理论初探[J].科技进步与对策, 2002(7):164-166.
    [137]E Robert, K Hammond, and W Lomax.Measuring the impact of positive and negative word of mouth on brand purchase probability[J].International Journal of Research in Marketing, 2008(25): 215-224.
    [138]C Simon,and M Sullivan.The measurement and determinants of brand equity: A financial approach[J].Marketing Science, 1993(4):44-67.
    [139]D Smith.The effects of brand extensions on market share and advertising[J]. Journal of Marketing Research,1992(12):56-78.
    [140]P Doyle.Building successful brands:The strategic options[J].Journal of Consumer Marketing,1990,7(2):5-21.
    [141]Rangaswamy,Burke,and Oliva.Brand equity and the extendibility of brand names[J].International Journal of Research in Marketing,1993(25):77-92.
    [142]K Keller.Conceptualizing measuring and managing Customer-based brand equity[J].Journal of Marketing,1993(57):1-22.
    [143]C S Park,and V Srinivasan.A Survey-based method for measuring and understanding brand equity and its extendibility[J].Journal of Marketing Research,1994(5):271-288.
    [144]G Martin,and T Brown.In search of brand equity:The conceptualization and measurement of the brand impression construct[J].Marketing Theory and Applications,1990(3):431-438.
    [145]W Lassar,B Mittal,and A Sharma.Measuring Customer-based brand equity[J]. Journal of Consumer Marketing,1995(12):12-13.
    [146]B Yoo,and N Donthu.Developimg and validating a multidimensional consumer-based brand equity scale[J].Journal of Business Research, 2001,52(1):1-14.
    [147]R Pappu, P Quester,and R Cooksey.Consumer-based brand equity:Improving the measurement empirical evidence[J].Journal of Product & Brand Management,2005,14(3):142-154.
    [148]王海忠,于春玲,赵平.品牌资产的消费者模式与产品市场产出模式的关系[J].管理世界, 2006(1): 106-119.
    [149]杨芳平.品牌学概论[M].上海:上海交通大学出版社, 2009:29-32.
    [150]J Eskildsen,and M Nussler.The managerial drivers of employee satisfaction and loyalty[J].Total Quality Management,2000(11):581-588.
    [151]周明建,叶文琴.组织对员工的忠诚、员工的工作满意感和组织忠诚感与员工绩效[J].软科学, 2006(3): 119-121.
    [152]侯杰泰,温忠麟,成子娟.结构方程模型及其应用[M].北京:教育科学出版社. 2004: 12-14.
    [153]C Fornell,M Johnson,and W Eugene.The American customer satisfaction index:Nature,purpose,and findings[J].Journal of Marketing, 1996(60): 7-18.
    [154]A Parasuraman,V Zeithaml,and L Berry.A conceptual model of service quality and its implication…Customer loyalty:Toward and integrated conceptual framework[J]. Journal of Academy of Marketing Science,1994(22): 99-113.
    [155]M Blackston.Observations building brand equity by managing the brand’s relationships[J].Journal of Advertising Research,2000(35):101-105.
    [156]K Keller.Building customer-based brand equity[J].Marketing Management, 2001(10):15-19.
    [157]B Yoo,N Donthu,and S Lee.An examination of selected marketing mix elements and brand equity[J].Journal of Academy of Marketing Science, 2000(28):195-211.
    [158]李怀祖.管理研究方法论[M].西安:西安交通大学出版社, 2004, 12.
    [159]A Richard, D Johnson,and W Wichern.实用多元统计分析[M].北京:清华大学出版社, 2003:6.
    [160]J Robinson,P Shaver,and L Wrightsman.Criteria for scale selection and evaluation[J].Measures of Personality and Social Psychological, 1991(3):14-18.
    [161]C Fornell,and D Larcker.Evaluating structural equation models with unobservable variables and measurement error[J].Journal of Marketing Research,1981(18):39-50.
    [162]吴统雄.电话调查:理论与方法[M].台北:联经出版社, 1984, 26.
    [163]W W Chin,B Marcolin,and P Newsted.A partial least squares latent variable modeling approach for measuring interaction effects:Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study[J].Information Systems Research,2003,14(1):189-217.
    [164]邱皓政.结构方程模型—LISREL的理论、技术与应用[M].台北:双叶书廊有限公司, 2003.
    [165]J Hair,R Anderson,and W Black.Multivariate Data Analysis[M].New Jersey: Prentice-Hall,1998.
    [166]约翰·霍兰著.隐秩序——适应性造就复杂性[M].上海:上海科学教育出版社, 2000, 8.
    [167]范钧.区域软环境对企业竞争力的作用机制及其评价体系[J].科研管理, 2007, 28(2): 99-104.
    [168]王磊,汪波,张保银.环渤海地区高新区创新环境比较研究[J].西安电子科技大学学报社科版, 2009, 19(4): 93-99.
    [169]蔡文.物元模型及其应用[M].北京:科学技术文献出版社,1994:21-159.
    [170]周泰,叶怀珍.基于模糊物元欧式贴近度的区域物流能力量化模型[J].系统工程,2008(6):28.
    [171]张成考,聂茂林.基于模糊物元模型的生态供应链绩效评价[J].科技进步与对策,2007(11):77.
    [172]王举颖.集群环境下科技型中小企业网络化成长与协同进化研究[D].天津大学博士学位论文, 2007.
    [173]郑辉.我国港口竞争力及其演化的理论与方法研究[D].天津大学博士学位论文, 2006.
    [174]赵全超.国有企业集团财务治理与协同机制研究[D].天津大学博士学位论文, 2007.
    [175]许国志.系统科学[M].上海:上海科技教育出版社, 2000, 173-176.
    [176]H Haken.Information and Self-organization:A Macroscopic Approach to Complex System[M], Springer-Verlag,1988: 11.
    [177]普利高津.从存在到演化[M].上海:上海科学技术出版社, 1986: 10-50.
    [178]哈肯.协同学——自然成功的奥秘[M].上海:上海科学普及出版社, 1987: 15-30.
    [179]哈肯.协同学引论[M].北京:原子能出版社, 1984: 240-252.
    [180]尚玉昌,蔡晓明.普通生态学(下册)[M].北京:北京大学出版社, 1999.
    [181]R Levins.Evolution in Changing Environments[M].New Jersey:Princeton University Press,1968.
    [182]E Pianka.The structure of lizard communities[J].Annual Review of Ecology and Systematics,1973,25(4):35-74.
    [183]张大勇.理论生态学研究[M].北京:高等教育出版社, 2000.
    [184]王子龙.基于生态位的集群企业协同进化模型研究[J].科学管理研究, 2005(5): 27-32.
    [185]曹先彬.基于生态种群竞争模型的协同进化[J].软件学报, 2001, 12(4): 556-562.
    [186]陈兰荪.数学生态学模型与研究方法[M].北京:科学出版社, 1988.
    [187]孟庆松,韩文秀,金锐.科技—经济系统协调模型研究[J].天津师大学报(自然科学版), 1998, 18(4): 7-12.
    [188]孟庆松,韩文秀.复合系统协调度模型研究[J].天津大学学报, 2000, 33(4): 444-446.
    [189]吕彤,韩文秀.基于协调的区域“经济—资源—环境”系统混沌控制[J],系统工程理论与实践, 2002(3): 9-13.
    [190]徐浩鸣,徐建中,康姝丽.中国国有医药制造产业组织系统协同度模型及实证分析[J].中国科技论坛, 2003(1): 113-117.

© 2004-2018 中国地质图书馆版权所有 京ICP备05064691号 京公网安备11010802017129号

地址:北京市海淀区学院路29号 邮编:100083

电话:办公室:(+86 10)66554848;文献借阅、咨询服务、科技查新:66554700