摘要
IT企业是知识密集型企业,其生存与发展严重依赖知识资源,知识资本是知识经济时代的核心资本。与传统企业相比,IT企业有组织结构扁平化,项目团队多,知识密度大,产品周期短,创新要求高等特点。IT企业人才则有高学历,高知识层次等特点。要使IT人才在IT企业内部发挥其最大的价值,传统的管理与激励方法,显得越来越不适用,这就需要开拓新的视角,建立一个以IT企业内部知识共享为基础的企业信息交流平台,使IT企业降低员工流失率,提高IT企业的竞争力,并促使其处于信息产业的领先地位。现如今,IT企业虽然取得了很多先进的管理经验,但是想要真正做到自由的内部知识共享,还有很多阻碍,这就引起了知识管理领域学者们的重视。本文重点研究了IT企业内部知识共享影响因素框架模型,整合了一系列的IT企业内部知识共享影响因素,提出了具体的培育企业知识共享能力的策略,同时提高IT企业管理者培育企业知识共享的能力。
本文主要运用实证研究,对IT企业知识共享影响因素进行分析,并根据分析结果、文献资料和案例研究结果,提出中国IT企业知识共享能力培育的具体策略,希望为IT企业提供一些理论帮助。本文分为六章,具体内容如下：
第一章绪论。简要阐述论文的选题背景和选题意义。
第二章文献综述,国内外学者关于知识共享的相关研究成果。
第三章结合国内外的研究成果和IT企业特点提出本文的问题。对IT企业进行知识共享调查研究。笔者对一个具有代表性的IT行业世界五百强企业——美国CS公司内部进行了问卷调查,并对数据结果进行分析。实证分析的数据为第五章提供了客观依据。
第四章从样本公司知识共享案例中分析IT企业知识共享的阻碍因素。样本公司案例证实了六个因素的现实性,同时为第五章提供实践依据。
第五章提高IT企业内部知识共享能力的培养。笔者用文献资料和实践调查研究作为理论基础,IT企业的特征作为现实依据,建立了一个IT企业内部知识共享影响六个因素的框架模型。
第六章不足与展望。
IT enterprise belongs to knowledge intensive industry, which depends heavily on knowledge capital. So the knowledge capital, to be sure, is the core of the knowledge economy times. Compared with traditional enterprise, IT enterprise has its own features, such as:flat organization structure, multi-functional teams, high-knowledge intensity, shot product cycle and quick creation. IT enterprise staff always has high academic qualifications; therefore, it is not suitable to use traditional way to manage, so we need to develop a new way to solve this problem to help them to play their real own roles in IT enterprise. Build up an enterprise information exchange platform, which is used to internal knowledge communication, a key to IT enterprise for lowering the staff turnover rate, enhancing the competitiveness of IT enterprise, and taking the leading position in IT industry. Nowadays, IT enterprise has already gained lots of advanced management experience, but a great many obstacles still remain on the way to perfect internal knowledge sharing, which indeed arise the interest of knowledge management scholar. This paper focuses on the influencing factors about knowledge sharing, combines all the factors together to propose a countermeasure for building a stage of IT enterprise knowledge sharing, and on the meantime, helps IT enterprise leaders to better develop the ability of internal knowledge sharing.
This paper analyzes the influencing factors about IT enterprise internal knowledge sharing with the empirical method. Then collects related document literatures and case studying records. At last, propose a concrete countermeasure to improve China's IT enterprise knowledge sharing system, and hoping that could do any help for IT enterprise.
The whole article includes six parts, special as follows:
In the first part, the author briefly introduces the background and the significance of the selected topic.
In the second part, the author selects related native and foreign research results on the selected questions.
In the third part, the author raises selected questions on IT industry, and does a research on internal knowledge sharing in a typical IT enterprise------CS Company as a sample. Almost all the data are collected though questionnaire survey. Then the author analyzes the final data, which will be an objective foundation for the fifth chapter.
In the fourth part, the author picks out all the IT enterprise knowledge sharing obstructive factors. The sample company providers the evidence of the six factors mode.
In the fifth part, discusses how to promote the ability of IT enterprise internal knowledge sharing. The author tries to build up an internal IT enterprise knowledge sharing of six factors mode, which is on the basis of document literature collecting and sample company investigating.
In the sixth part, comes to the conclusion and perspective. The author also gives some pieces of advices.
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