Mitigation of the bullwhip effect considering trust and collaboration in supply chain management: a literature review

详细信息    查看全文

• 作者：Marly Mizue Kaibara de Almeida (1)
  Fernando Augusto Silva Marins (1)
  Andr茅ia Maria Pedro Salgado (1)
  Fernando C茅sar Almada Santos (2)
  S茅rgio Luis da Silva (3)
  
  1. Production Department ; Sao Paulo State University ; Doctor Ariberto Pereira da Cunha Avenue ; n.333 ; Pedregulho ; Guaratinguet谩 ; S茫o Paulo ; 12516410 ; Brazil
  2. Production Engineering Department ; University of S茫o Paulo ; Trabalhador S茫o-carlense Avenue ; n.400 ; Centro ; S茫o Carlos ; S茫o Paulo ; 13566-590 ; Brazil
  3. Information Science Department ; Federal University of S茫o Carlos ; Washington Lu铆s Highway ; km 235 ; PO Box 676 ; S茫o Carlos ; 13565-905 ; Brazil
  
• 关键词：Supply chain management ; Bullwhip effect ; Trust ; Collaboration
• 刊名：The International Journal of Advanced Manufacturing Technology
• 出版年：2015
• 出版时间：March 2015
• 年：2015
• 卷：77
• 期：1-4
• 页码：495-513
• 全文大小：627 KB
• 参考文献：1. Mentzer, JT, Dewitt, W, Keebler, JS, Min, S, Nix, NW, Smith, CD, Zacharia, ZG (2001) Defining supply chain management. J Bus Logist 22: pp. 1-26 ss="external" href="http://dx.doi.org/10.1002/j.2158-1592.2001.tb00001.x" target="_blank" title="It opens in new window">CrossRef
  2. Zotteri, G (2013) An empirical investigation on causes and effects of the bullwhip-effect: evidence from the personal care sector. Int J Prod Econ 143: pp. 489-498 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2012.06.006" target="_blank" title="It opens in new window">CrossRef
  3. Forrester, JW (1958) Industrial dynamics鈥攁 major breakthrough for decision makers. Harv Bus Rev 36: pp. 37-66
  4. Ali, MM, Boylan, JE, Syntetos, AA (2012) Forecast errors and inventory performance under forecast information sharing. Int J Forecast 28: pp. 830-841 ss="external" href="http://dx.doi.org/10.1016/j.ijforecast.2010.08.003" target="_blank" title="It opens in new window">CrossRef
  5. Bray, RL, Mendelson, H (2012) Information transmission and the bullwhip effect: an empirical investigation. Manag Sci 58: pp. 860-875 ss="external" href="http://dx.doi.org/10.1287/mnsc.1110.1467" target="_blank" title="It opens in new window">CrossRef
  6. Trapero, JR, Kourentzes, N, Fildes, R (2012) Impact f information exchange on supplier forecasting performance. Omega-Int J Manag Sci 40: pp. 738-747 ss="external" href="http://dx.doi.org/10.1016/j.omega.2011.08.009" target="_blank" title="It opens in new window">CrossRef
  7. Li, C (2013) Controlling the bullwhip effect in a supply chain system with constrained information flows. Appl Math Model 37: pp. 1897-1909 ss="external" href="http://dx.doi.org/10.1016/j.apm.2012.04.020" target="_blank" title="It opens in new window">CrossRef
  8. Li, C, Liu, S (2013) A robust optimization approach to reduce the bullwhip effect of supply chains with vendor order placement lead time delays in an uncertain environment. Appl Math Model 37: pp. 707-718 ss="external" href="http://dx.doi.org/10.1016/j.apm.2012.02.033" target="_blank" title="It opens in new window">CrossRef
  9. Jaipuria, S, Mahapatra, SS (2014) An improved demand forecasting method to reduce bullwhip effect in supply chains. Expert Syst Appl 41: pp. 2395-2408 ss="external" href="http://dx.doi.org/10.1016/j.eswa.2013.09.038" target="_blank" title="It opens in new window">CrossRef
  10. Hussain, M, Drake, PR, Lee, DM (2012) Quantifying the impact of a supply chain鈥檚 design parameters on the bullwhip effect using simulation and Taguchi design of experiments. Int J Phys Distrib Logist Manag 42: pp. 947-968 ss="external" href="http://dx.doi.org/10.1108/09600031211281448" target="_blank" title="It opens in new window">CrossRef
  11. Bhattacharya, R, Bandyopadhyay, S (2011) A review of the causes of bullwhip effect in a supply chain. Int J Adv Manuf Technol 54: pp. 1245-1261 ss="external" href="http://dx.doi.org/10.1007/s00170-010-2987-6" target="_blank" title="It opens in new window">CrossRef
  12. Ciancimino, E, Cannella, S, Bruccoleri, M, Framinan, JM (2012) On the bullwhip avoidance phase: the synchronized supply chain. Eur J Oper Res 221: pp. 49-63 ss="external" href="http://dx.doi.org/10.1016/j.ejor.2012.02.039" target="_blank" title="It opens in new window">CrossRef
  13. Sterman, JD (1989) Modeling managerial behavior: misperceptions of feedback in a dynamic decision making experiment. Manag Sci 35: pp. 321-339 ss="external" href="http://dx.doi.org/10.1287/mnsc.35.3.321" target="_blank" title="It opens in new window">CrossRef
  14. Steckel, JH, Gupta, S, Banerji, A (2004) Supply chain decision making: will shorter cycle times and shared point-of-sale information necessarily help?. Manag Sci 50: pp. 458-464 ss="external" href="http://dx.doi.org/10.1287/mnsc.1030.0169" target="_blank" title="It opens in new window">CrossRef
  15. Croson, R, Donohue, K (2006) Behavioral causes of the bullwhip effect and the observed value of inventory information. Manag Sci 52: pp. 323-336 ss="external" href="http://dx.doi.org/10.1287/mnsc.1050.0436" target="_blank" title="It opens in new window">CrossRef
  16. Wu, DY, Katok, E (2006) Learning, communication, and the bullwhip effect. J Oper Manag 24: pp. 839-850 ss="external" href="http://dx.doi.org/10.1016/j.jom.2005.08.006" target="_blank" title="It opens in new window">CrossRef
  17. Croson, R, Donohue, K, Katok, E, Sterman, J (2014) Order stability in supply chains: coordination risk and the role of coordination stock. Prod Oper Manag 23: pp. 176-196 ss="external" href="http://dx.doi.org/10.1111/j.1937-5956.2012.01422.x" target="_blank" title="It opens in new window">CrossRef
  18. Ha, BC, Park, YK, Cho, S (2011) Suppliers鈥?affective trust and trust in competency in buyers: its effect on collaboration and logistics efficiency. Int J Oper Prod Manag 31: pp. 57-77 ss="external" href="http://dx.doi.org/10.1108/01443571111098744" target="_blank" title="It opens in new window">CrossRef
  19. Delbufalo, E (2012) Outcomes of inter-organizational trust in supply chain relationships: a systematic literature review and a meta-analysis of the empirical evidence. Supply Chain Manag Int J 17: pp. 377-402 ss="external" href="http://dx.doi.org/10.1108/13598541211246549" target="_blank" title="It opens in new window">CrossRef
  20. Nold, HA (2012) Linking knowledge processes with firm performance: organizational culture. J Intell Cap 13: pp. 16-38 ss="external" href="http://dx.doi.org/10.1108/14691931211196196" target="_blank" title="It opens in new window">CrossRef
  21. Davenport, T, Prusak, L (1998) Working knowledge: how organizations manage what they know. Harvard Business School Press, Boston
  22. Denyer, D, Tranfield, D Producing a systematic review. In: <span class="editors">Bryman, A, Buchanan, D eds. (2009) The sage handbook of organizational research methods. Sage, London, pp. 671-689
  23. Thorpe, R, Holt, R, Macpherson, A, Pittaway, L (2005) Using knowledge within small and medium-sized firms: a systematic review of the evidence. Int J Manag Rev 7: pp. 257-281 ss="external" href="http://dx.doi.org/10.1111/j.1468-2370.2005.00116.x" target="_blank" title="It opens in new window">CrossRef
  24. Tranfield, D, Denyer, D, Smart, P (2003) Towards a methodology for developing evidence-informed management knowledge by means of systematic review. Br J Manag 14: pp. 207-222 ss="external" href="http://dx.doi.org/10.1111/1467-8551.00375" target="_blank" title="It opens in new window">CrossRef
  25. Lee, HL, Padmanabhan, V, Whang, S (1997) Information distortion in a supply chain: the bullwhip effect. Manag Sci 43: pp. 546-558 ss="external" href="http://dx.doi.org/10.1287/mnsc.43.4.546" target="_blank" title="It opens in new window">CrossRef
  26. Lee, HL, Padmanabhan, V, Whang, S (1997) The bullwhip effect in supply chains. Sloan Manag Rev 38: pp. 93-102
  27. Chen, F, Drezner, Z, Ryan, JK (2000) Quantifying the bullwhip effect in a simple supply chain: the impact of forecasting, lead times and information. Manag Sci 46: pp. 436-443 ss="external" href="http://dx.doi.org/10.1287/mnsc.46.3.436.12069" target="_blank" title="It opens in new window">CrossRef
  28. Disney, SM, Towill, DR (2003) On the bullwhip and inventory variance produced by an ordering policy. Omega-Int J Manag S 31: pp. 157-167 ss="external" href="http://dx.doi.org/10.1016/S0305-0483(03)00028-8" target="_blank" title="It opens in new window">CrossRef
  29. Disney, SM, Towill, DR (2003) Vendor-managed inventory and bullwhip reduction in a two-level supply chain. Int J Oper Prod Manag 23: pp. 625-651 ss="external" href="http://dx.doi.org/10.1108/01443570310476654" target="_blank" title="It opens in new window">CrossRef
  30. Zhang, X (2004) The impact of forecasting methods on the bullwhip effect. Int J Prod Econ 88: pp. 15-27 ss="external" href="http://dx.doi.org/10.1016/S0925-5273(03)00128-2" target="_blank" title="It opens in new window">CrossRef
  31. Lee, HT, Wu, JC (2006) A study on inventory replenishment policies in a two-echelon supply chain system. Comput Ind Eng 51: pp. 257-263 ss="external" href="http://dx.doi.org/10.1016/j.cie.2006.01.005" target="_blank" title="It opens in new window">CrossRef
  32. Ouyang, Y (2007) The effect of information sharing on supply chain stability and the bullwhip effect. Eur J Oper Res 182: pp. 1107-1121 ss="external" href="http://dx.doi.org/10.1016/j.ejor.2006.09.037" target="_blank" title="It opens in new window">CrossRef
  33. Wright, D, Yuan, X (2008) Mitigating the bullwhip effect by ordering policies and forecasting methods. Int J Prod Econ 11: pp. 587-597 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2007.10.022" target="_blank" title="It opens in new window">CrossRef
  34. Jaksic, M, Rusjan, B (2008) The effect of replenishment policies on the bullwhip effect: a transfer function approach. Eur J Oper Res 184: pp. 946-961 ss="external" href="http://dx.doi.org/10.1016/j.ejor.2006.12.018" target="_blank" title="It opens in new window">CrossRef
  35. Kelepouris, T, Miliots, KC, Pramatari, KC (2008) The impact of replenishment parameters and information sharing on the bullwhip effect: a computational study. Comput Oper Res 35: pp. 3657-3670 ss="external" href="http://dx.doi.org/10.1016/j.cor.2007.04.004" target="_blank" title="It opens in new window">CrossRef
  36. Su, CT, Wong, JT (2008) Design of a replenishment system for a stochastic dynamic production/forecast lot-sizing problem under bullwhip effect. Expert Syst Appl 34: pp. 173-180 ss="external" href="http://dx.doi.org/10.1016/j.eswa.2006.08.010" target="_blank" title="It opens in new window">CrossRef
  37. Agrawal, S, Sengupta, RN, Shanker, K (2009) Impact of information sharing and lead time on bullwhip effect and on-hand inventory. Eur J Oper Res 192: pp. 576-593 ss="external" href="http://dx.doi.org/10.1016/j.ejor.2007.09.015" target="_blank" title="It opens in new window">CrossRef
  38. Yu, MM, Ting, SC, Chen, MC (2010) Evaluating the cross-efficiency of information sharing in supply chains. Expert Syst Appl 37: pp. 2891-2897 ss="external" href="http://dx.doi.org/10.1016/j.eswa.2009.09.048" target="_blank" title="It opens in new window">CrossRef
  39. Sucky, E (2009) The bullwhip effect in supply chains鈥攁n overestimated problem?. Int J Prod Econ 118: pp. 311-322 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2008.08.035" target="_blank" title="It opens in new window">CrossRef
  40. Sun HX, Ren YT (2005) The impact of forecasting methods on bullwhip effect in supply chain management. Engineering Management Conference. Proceedings. IEEE International, 11鈥?3 September 2005, pp 215鈥?19
  41. Kahneman, D, Lovallo, D (1993) Timid choices and bold forecasts: a cognitive perspective on risk taking. Manag Sci 39: pp. 17-31 ss="external" href="http://dx.doi.org/10.1287/mnsc.39.1.17" target="_blank" title="It opens in new window">CrossRef
  42. Schotter, A, Weigelt, K (1992) Behavioral consequences of corporate incentives and long-term bonuses: an experimental study. Manag Sci 38: pp. 1280-1298 ss="external" href="http://dx.doi.org/10.1287/mnsc.38.9.1280" target="_blank" title="It opens in new window">CrossRef
  43. Schweitzer, M, Cachon, G (2000) Decision biases and learning in the newsvendor problem: experimental evidence. Manag Sci 46: pp. 404-420 ss="external" href="http://dx.doi.org/10.1287/mnsc.46.3.404.12070" target="_blank" title="It opens in new window">CrossRef
  44. Bowersox, DJ, Closs, DC (1996) Logistical management: the integrated supply chain process, McGraw-Hill series in marketing. McGraw-Hill, New York
  45. Barratt, M (2004) Understanding the meaning of collaboration in the supply chain. Supply Chain Manag Int J 9: pp. 30-42 ss="external" href="http://dx.doi.org/10.1108/13598540410517566" target="_blank" title="It opens in new window">CrossRef
  46. Chapman, RL, Soosay, C, Kandampully, J (2002) Innovation in logistics services and the new business mode: a conceptual framework. Manag Serv Qual 12: pp. 358-371 ss="external" href="http://dx.doi.org/10.1108/09604520210451849" target="_blank" title="It opens in new window">CrossRef
  47. Stank, TP, Keller, SB, Daugherty, PJ (2001) Supply chain collaboration and logistical service performance. J Bus Logist 22: pp. 29-48 ss="external" href="http://dx.doi.org/10.1002/j.2158-1592.2001.tb00158.x" target="_blank" title="It opens in new window">CrossRef
  48. Great Place to Work Institute (2013), available at: survey.php" class="a-plus-plus">www.greatplacetowork.com/what_we_do/employee_survey.php
  49. Fawcett, SE, Jones, SL, Fawcett, AM (2012) Supply chain trust: the catalyst for collaborative. Innov Bus Horiz 55: pp. 63-78
  50. Chen, JV, Yen, DC, Rajkumar, TM, Tomochko, NA (2011) The antecedent factors on trust and commitment in supply chain relationships. Comput Stand Int 33: pp. 262-270 ss="external" href="http://dx.doi.org/10.1016/j.csi.2010.05.003" target="_blank" title="It opens in new window">CrossRef
  51. Xiao, Y, Zheng, X, Pan, W, Xie, X (2010) Trust, relationship commitment and cooperative performance: supply chain management. Chin Manag Stud 4: pp. 231-243 ss="external" href="http://dx.doi.org/10.1108/17506141011074129" target="_blank" title="It opens in new window">CrossRef
  52. Kiessling, T, Harvey, M, Garrison, G (2004) The importance of boundary-spanners in global supply chains and logistics management in the 21st century. J Global Mark 17: pp. 93-115 ss="external" href="http://dx.doi.org/10.1300/J042v17n04_06" target="_blank" title="It opens in new window">CrossRef
  53. Zhang, C, Viswanathan, S, Henke, JW (2011) The boundary spanning capabilities of purchasing agents in buyer-supplier trust development. J Oper Manag 29: pp. 318-328 ss="external" href="http://dx.doi.org/10.1016/j.jom.2010.07.001" target="_blank" title="It opens in new window">CrossRef
  54. Wu, MY, Yung, WC, Huang, C (2012) A study of supply chain partnerships based on the commitment-trust theory. Asia Pac J Mark Logist 24: pp. 690-707 ss="external" href="http://dx.doi.org/10.1108/13555851211259098" target="_blank" title="It opens in new window">CrossRef
  55. Liao, K, Sharkey, TW, Ragu-Nathan, TS, Vonderembse, M (2012) Trust-driven joint operational activities to achieve mass customization: a culture perspective. Benchmark Int J 19: pp. 585-603
  56. Wei, HL, Wong, CWY, Lai, K (2012) Linking inter-organizational trust with logistics information integration and partner cooperation under environmental uncertainty. Int J Prod Econ 139: pp. 642-653 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2012.05.036" target="_blank" title="It opens in new window">CrossRef
  57. 脰zer 脰, Zheng Y, Ren Y (2014) Trust, trustworthiness, and information sharing in supply chains bridging China and the United States. Manag Sci. doi:<span class="a-plus-plus non-url-ref">10.1287/mnsc.2014.1905
  58. Panayides, PM, Venus Lun, YH (2009) The impact of trust on innovativeness and supply chain performance. Int J Prod Econ 122: pp. 35-46 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2008.12.025" target="_blank" title="It opens in new window">CrossRef
  59. Mellat-Parast, M, Digman, L (2008) Learning: the interface of quality management and strategic alliances. Int J Prod Econ 114: pp. 820-829 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2008.04.003" target="_blank" title="It opens in new window">CrossRef
  60. Laeequddin, M, Sahay, BS, Sahay, V, Kareem, AW (2012) Trust building in supply chain partners relationship: an integrated conceptual model. J Manag Dev 31: pp. 550-564 ss="external" href="http://dx.doi.org/10.1108/02621711211230858" target="_blank" title="It opens in new window">CrossRef
  61. Lee, HL, Billington, C (1995) The evolution of supply chain management models and practice at Hewlett-Packard. Interfaces 25: pp. 42-63 ss="external" href="http://dx.doi.org/10.1287/inte.25.5.42" target="_blank" title="It opens in new window">CrossRef
  62. Chan, FTS, Chong, AYL, Zhou, L (2012) An empirical investigation of factors affecting e-collaboration diffusion in SMEs. Int J Prod Econ 138: pp. 329-344 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2012.04.004" target="_blank" title="It opens in new window">CrossRef
  63. Huber, G (1991) Organizational learning: the contributing processes and the literatures. Organ Sci 2: pp. 88-115 ss="external" href="http://dx.doi.org/10.1287/orsc.2.1.88" target="_blank" title="It opens in new window">CrossRef
  64. APICS Dictionary (2010) The association for operations management. International Standard Book Number: 978-0-615-39441-1, 13陋. Edition, Illinois
  65. Vieira, JV, Yoshizaki, H, HO, L (2009) Collaboration intensity in the Brazilian supermarket retail chain. Supply Chain Manag Int J 14: pp. 11-21 ss="external" href="http://dx.doi.org/10.1108/13598540910927269" target="_blank" title="It opens in new window">CrossRef
  66. Simatupang, TM, Ramaswami, S (2005) The collaboration index: a measure for supply chain collaboration. Int J Phys Distrib Logist Manag 35: pp. 44-62 ss="external" href="http://dx.doi.org/10.1108/09600030510577421" target="_blank" title="It opens in new window">CrossRef
  67. Danese, P (2007) Designing CPFR collaborations: insights from seven case studies. Int J Oper Prod Manag 27: pp. 181-204 ss="external" href="http://dx.doi.org/10.1108/01443570710720612" target="_blank" title="It opens in new window">CrossRef
  68. Cadilhon JJ, Fearne AP, Tam PTG., Moustier P, Poole ND Collaborative commerce or just common sense? Insights from vegetable supply chains in Ho Chi Minh City. Supply Chain Manag Int J 10(3):147鈥?49
  69. Fawcett, ES, Magnan, GM, Fawcett, AM (2010) Mitigating resisting forces to achieve the collaboration-enabled supply chain. Benchmark Int J 17: pp. 269-293 ss="external" href="http://dx.doi.org/10.1108/14635771011036348" target="_blank" title="It opens in new window">CrossRef
  70. Kauremaa, J, Smaros, J, Holmstr枚m, J (2009) Patterns of vendor-managed inventory: findings from a multiple-case study. Int J Oper Prod Manag 29: pp. 1109-1139 ss="external" href="http://dx.doi.org/10.1108/01443570911000159" target="_blank" title="It opens in new window">CrossRef
  71. Danese, P (2011) Towards a contingency theory of collaborative planning initiatives in supply networks. Int J Prod Res 49: pp. 1081-1103 ss="external" href="http://dx.doi.org/10.1080/00207540903555510" target="_blank" title="It opens in new window">CrossRef
  72. Ramanathan, U, Gunasekaran, A (2014) Supply chain collaboration: impact of success in long-term partnerships. Int J Prod Econ 147: pp. 252-259 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2012.06.002" target="_blank" title="It opens in new window">CrossRef
  73. Simatupang, TM, Sridharan, R (2008) Design for supply chain collaboration business process. Manag J 14: pp. 401-418
  74. Kim, D, Lee, RP (2010) Systems collaboration and strategic collaboration: their impacts on supply chain responsiveness and market performance. Decis Sci 41: pp. 955-981 ss="external" href="http://dx.doi.org/10.1111/j.1540-5915.2010.00289.x" target="_blank" title="It opens in new window">CrossRef
  75. Olorunniwo, FO, Li, X (2010) Information sharing and collaboration practices in reverse logistics. Supply Chain Manag Int J 15: pp. 454-462 ss="external" href="http://dx.doi.org/10.1108/13598541011080437" target="_blank" title="It opens in new window">CrossRef
  76. Lehoux, N, D鈥橝mours, S, Frein, Y, Langevin, A, Penz, B (2011) Collaboration for a two-echelon supply chain in the pulp and paper industry: the use of incentives to increase profit. J Oper Res Soc 62: pp. 581-592 ss="external" href="http://dx.doi.org/10.1057/jors.2009.167" target="_blank" title="It opens in new window">CrossRef
  77. Fawcett, SE, Magnan, GM, Mccarter, MW (2008) Benefits, barriers, and bridges to effective supply chain management. Supply Chain Manag Int J 13: pp. 35-48 ss="external" href="http://dx.doi.org/10.1108/13598540810850300" target="_blank" title="It opens in new window">CrossRef
  78. Cassivi, L (2006) Collaboration planning in a supply chain. Supply Chain Manag Int J 11: pp. 249-258 ss="external" href="http://dx.doi.org/10.1108/13598540610662158" target="_blank" title="It opens in new window">CrossRef
  79. Lee, Y-C, Chu, P-Y, Tseng, H-L (2012) Cross-national ans cross-industrial comparison of ICT-enabled business process management and performance. J Glob Inf Manag 20: pp. 44-46 ss="external" href="http://dx.doi.org/10.4018/jgim.2012040103" target="_blank" title="It opens in new window">CrossRef
  80. Zaltman, G, Duncan, R, Holbek, J (1973) Innovations and organisations. Wiley, New York
  81. Hurley, RF, Hult, GTM (1998) Innovation, market orientation, and organisational learning: an integration and empirical examination. J Mark 62: pp. 42-54 ss="external" href="http://dx.doi.org/10.2307/1251742" target="_blank" title="It opens in new window">CrossRef
  82. Fine, CH (1998) Winning industry control in the age of temporary advantage. Sloan School of Management, M.I.T.. Addison-Wesley, Boston
  83. Barney, JB (1991) Firm resources and sustained competitive advantage. J Manag 17: pp. 99-120
  84. Daugherty, PJ, Richey, RG, Roath, AS, Min, S, Chen, H, Arndt, AD, Genchev, SE (2006) Is collaboration paying off for firms?. Bus Horiz 49: pp. 61-70 ss="external" href="http://dx.doi.org/10.1016/j.bushor.2005.06.002" target="_blank" title="It opens in new window">CrossRef
  85. Cerne, M, Jaklic, M, Skerlavaj, M, Aydinlik, AU, Polat, DD (2012) Organizational learning culture and innovativeness in Turkish firms. J Manag Organ 18: pp. 193-219 ss="external" href="http://dx.doi.org/10.5172/jmo.2012.18.2.193" target="_blank" title="It opens in new window">CrossRef
  86. Borade, AB, Bansod, SV (2010) Study of vendor-managed inventory practices in Indian industries. J Manuf Technol Manag 21: pp. 1013-1038 ss="external" href="http://dx.doi.org/10.1108/17410381011086810" target="_blank" title="It opens in new window">CrossRef
  87. Tanskanen, K, Holmstr枚m, J, Elfving, J, Talvitie, U (2009) Vendor-managed-inventory (VMI) in construction. Int J Prod Perform Manag 58: pp. 29-40
  88. Simchi-levi, D, Kaminsky, P, Simchi-levi, E, Chankar, R (2008) Designing and managing the supply chain: concepts, strategies, and case studies. Tata McGraw-Hill, New Delhi
  89. Lee, HL, Padmanabhan, V, Whang, S (2004) Information distortion in a supply chain: the bullwhip effect. Manag Sci 50: pp. 1875-1886 ss="external" href="http://dx.doi.org/10.1287/mnsc.1040.0266" target="_blank" title="It opens in new window">CrossRef
  90. Liu, X, Sun, Y (2012) Information integration of CPFR in inbound logistics of automotive manufactures based on internet of things. J Comput 7: pp. 349-355
  91. Sari, K (2008) On the benefits of CPFR and VMI: a comparative simulation study. Int J Prod Econ 113: pp. 575-586 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2007.10.021" target="_blank" title="It opens in new window">CrossRef
  92. Thom茅, AMT, Scarvada, LF, Fernandez, NS, Scarvada, AJ (2012) Sales and operations planning and the firm performance. J Prod Perform Manag 61: pp. 359-381 ss="external" href="http://dx.doi.org/10.1108/17410401211212643" target="_blank" title="It opens in new window">CrossRef
  93. Feng, Y, D鈥橝mours, SS (2008) The value of sales and operations planning in oriented strand board industry with make-to-order manufacturing system: cross functional integration under deterministic demand and spot market recourse. Int J Prod Econ 115: pp. 189-209 ss="external" href="http://dx.doi.org/10.1016/j.ijpe.2008.06.002" target="_blank" title="It opens in new window">CrossRef
  94. Grimson, JA, Pyke, DF (2007) Sales and operations planning: an exploratory study and framework. Int J Logist Manag 18: pp. 322-346 ss="external" href="http://dx.doi.org/10.1108/09574090710835093" target="_blank" title="It opens in new window">CrossRef
  95. Drew, SAW, Smith, PAC (1998) The new logistics management transformation through organization learning. Int J Phys Distrib Logist Manag 28: pp. 666-681 ss="external" href="http://dx.doi.org/10.1108/09600039810248091" target="_blank" title="It opens in new window">CrossRef
  96. Kidd, J, Richter, FJ, Li, X (2003) Learning and trust in supply chain management. Manag Decis 41: pp. 603-612 ss="external" href="http://dx.doi.org/10.1108/00251740310495531" target="_blank" title="It opens in new window">CrossRef
  97. Robbins, S (2003) Organizational behaviour. Prentice Hall, Upper Saddle River
  98. Arnulf, JK, Dreyer, HC, Grenness, CE (2005) Trust and knowledge creation: how the dynamics of trust and absorptive capacity may affect supply chain management development projects. Int J Logist Res Appl 8: pp. 225-236 ss="external" href="http://dx.doi.org/10.1080/13675560500224233" target="_blank" title="It opens in new window">CrossRef
  99. Politis, JD (2003) The connection between trust and knowledge management: what are its implications for team performance. J Knowl Manag 7: pp. 55-66 ss="external" href="http://dx.doi.org/10.1108/13673270310505386" target="_blank" title="It opens in new window">CrossRef
  
• 刊物类别：Engineering
• 刊物主题：Industrial and Production Engineering
  Production and Logistics
  Mechanical Engineering
  Computer-Aided Engineering and Design
  
• 出版者：Springer London
• ISSN：1433-3015

文摘

The aim of this paper is to provide results of trust and collaboration that lead to the mitigation of the bullwhip effect in supply chain management through a systematic literature review. The criterion for its inclusion in the sample of papers was that at least two reviews of the respective subfields were published in peer-reviewed journals between 1990 and 2014. A total of 24 articles were selected. The analysis found that few studies focused on addressing behavioral aspects to reduce the bullwhip effect. Most of them focused on operational and quantitative aspects. These results indicate the need for studies on behavioral aspects in mitigating the bullwhip effect, where trust and collaboration among those involved in the supply chain need to be developed and organized.