Implementation and maintenance of patient navigation programs linking primary care with community-based health and social services: a scoping literature review

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• 作者：Ruta K. Valaitis ; Nancy Carter ; Annie Lam ; Jennifer Nicholl…
• 关键词：Primary care ; Primary healthcare ; Community ; Social services ; Social care ; Systems navigation ; Patient navigation ; Care coordination ; Implementation ; Scoping literature review
• 刊名：BMC Health Services Research
• 出版年：2017
• 出版时间：December 2017
• 年：2017
• 卷：17
• 期：1
• 全文大小：682KB
• 刊物主题：Public Health; Health Administration; Health Informatics; Nursing Research;
• 出版者：BioMed Central
• ISSN：1472-6963
• 卷排序：17

文摘

BackgroundSince the early 90s, patient navigation programs were introduced in the United States to address inequitable access to cancer care. Programs have since expanded internationally and in scope. The goals of patient navigation programs are to: a) link patients and families to primary care services, specialist care, and community-based health and social services (CBHSS); b) provide more holistic patient-centred care; and, c) identify and resolve patient barriers to care. This paper fills a gap in knowledge to reveal what is known about motivators and factors influencing implementation and maintenance of patient navigation programs in primary care that link patients to CBHSS. It also reports on outcomes from these studies to help identify gaps in research that can inform future studies.