Exploring the Impact of Marine Corps Recruiters on Entry-Level Attrition.

详细信息   

• 作者：Shannon ; Noah Chad.
• 学历：Doctor
• 年：2013
• 毕业院校：Walden University
• Department：Applied Management and Decision Sciences.
• ISBN：9781303520860
• CBH：3601303
• Country：USA
• 语种：English
• FileSize：426030
• Pages：91

文摘

Employee turnover through attrition is financially damaging for organizations due to the high costs of recruiting and training new employees. Research has found that the average cost per exiting employee is 38% of that employee's wages. Reducing attrition in organizations creates a positive environment that leads to higher results in the workplace. The purpose of this phenomenological study was to explore the perceptions and lived experiences of Marine Corps recruiters in determining the qualities and skills contributing to low attrition. The systems theory approach was used as the conceptual framework. Semistructured interview questions were developed to explore the perceptions and lived experiences of successful Marine Corps recruiters in mitigating attrition. Telephone interviews with a purposive sample of 20 top participants at 15 different recruiting substations across Georgia were conducted. Interviews were coded to identify emergent themes,which highlighted poor communication and lack of professional development as the qualities and skills that contribute to low attrition. Military officials may use the results of this study to help standardize the recruiting process,mitigate attrition,and contribute to more Marines progressing through the ranks. These findings may also inform the general business practices of other organizations,specifically by identifying procedures that could reduce attrition.